Properties | Charlestowne Hotels

Frequently Asked Questions

Frequently Asked Questions

Are there any limitations on reservations that I should be aware of?

Reservations made with the Rooms For Growth program are based on availability. Employees may reserve a maximum of four nights per reservation, which may be extended at the property's discretion.

If I have to cancel before my stay, will I be charged?

You need to ensure you review and understand the cancellation policy of the hotel where you are staying. You will be responsible for any charges or fees outlined within the hotel cancellation policy where you made your reservation.

What if I don't have a credit card?

A credit card is required to make a reservation, and to check-in to the hotel. If you are using a spouse's credit card, or a credit card of a guest that is staying with you, that spouse or guest must be present at the time of check-in. Many of the hotels have a policy for third party payment, where you may use a credit card of an individual not staying with you, but will be responsible for payment. In this event, please contact the hotel prior to making your reservation for details.

What do I need in order to check in?

A valid driver's license and credit card is necessary at check-in.

Can I bring my pet?

Please check with the hotel in advance to see if they accept pets and what their pet policy is. You will be responsible for any pet fees, pet deposits, and of course if there is any damage to the guest room.

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view to the abernathy lounge with a fireplace in the background

The Abernathy

Clemson, SC

The Abernathy

Clemson, SC

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a fire pit with a fire pit and a building in the background

Inn at Aspen

Aspen, CO

Inn at Aspen

Aspen, CO

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a pink house with white railings and a white fence

The Beaufort Inn

Beaufort, SC

The Beaufort Inn

Beaufort, SC

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view of a bar table and windows to the gorgeous mountains

The Bristol Hotel

Bristol, VA

The Bristol Hotel

Bristol, VA

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lounge with two sofas and a dining table with view to the reception

Inn at Carnall Hall

Fayetteville, AR

Inn at Carnall Hall

Fayetteville, AR

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exterior view of a hotel with the usa flag

City Suites Hotel

Chicago, IL

City Suites Hotel

Chicago, IL

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the well terrace with tables and candles

The Collector Luxury Inn & Gardens

St. Augustine, FL

The Collector Luxury Inn & Gardens

St. Augustine, FL

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the entrance to the colgate inn hotel

Colgate Inn

Hamilton, NY

Colgate Inn

Hamilton, NY

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a chair and decorative frames in the darling

The Darling

Visalia, CA

The Darling

Visalia, CA

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a living room in a historic hotel with a fireplace in the background

Deer Path Inn

Lake Forest, IL

Deer Path Inn

Lake Forest, IL

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view from the exterior to the balcony from the hotel

Elliott House Inn

Charleston, SC

Elliott House Inn

Charleston, SC

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a porch with view to the garden

Inn at Elon

Elon, NC

Inn at Elon

Elon, NC

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a patio with plants and a fountain

French Quarter Inn

Charleston, SC

French Quarter Inn

Charleston, SC

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a building with a wood structure and stone pillars

Glenstone Lodge

Gatlinburg, TN

Glenstone Lodge

Gatlinburg, TN

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exterior drone shot of The H Hotel

The H Hotel

Midland, MI

The H Hotel

Midland, MI

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two beds in a hotel room

HarbourView Inn

Charleston, SC

HarbourView Inn

Charleston, SC

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exterior view of the indigo inn entrance and sign

Indigo Inn

Charleston, SC

Indigo Inn

Charleston, SC

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the pool in the island vista resort

Island Vista Resort

Myrtle Beach, SC

Island Vista Resort

Myrtle Beach, SC

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reception for the ivy

Ivy Hotel Chicago

Chicago, IL

Ivy Hotel Chicago

Chicago, IL

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exterior view of the jasmine house

Jasmine House

Charleston, SC

Jasmine House

Charleston, SC

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the view to a lake from a deck with chairs

Kanuga Inn & Lodging

Hendersonville, NC

Kanuga Inn & Lodging

Hendersonville, NC

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a hotel room with a king bed and pillows

Lockwood Hotel

Waterville, ME

Lockwood Hotel

Waterville, ME

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a queen bed with pillows and a headboard

The Loutrel

Charleston, SC

The Loutrel

Charleston, SC

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a lounge with a fireplace and a baseball themed library

Majestic Hotel

Chicago, IL

Majestic Hotel

Chicago, IL

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exterior view of the hotel marcel

Hotel Marcel

New Haven, CT

Hotel Marcel

New Haven, CT

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a fireplace on a balcony with chairs and a sofa around it

The Hotel Maverick

Grand Junction, CO

The Hotel Maverick

Grand Junction, CO

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outside of a hotel building with tables and a patio

Meeting Street Inn

Charleston, SC

Meeting Street Inn

Charleston, SC

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the holiday inn express and suites exterior

Holiday Inn Express Mt. Pleasant

Mt. Pleasant, SC

Holiday Inn Express Mt. Pleasant

Mt. Pleasant, SC

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one main card

Hotel One75

Hamilton, NY

Hotel One75

Hamilton, NY

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a building during sunset with lights and a view to the beach

The Palms Oceanfront Hotel

Isle of Palms, SC

The Palms Oceanfront Hotel

Isle of Palms, SC

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a hotel room with a bed and a lamp

Russell Inn & Suites

Starkville, MS

Russell Inn & Suites

Starkville, MS

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view of a hotel room with a bed and a lamp with doors to the balcony

Seaside Inn

Isle of Palms, SC

Seaside Inn

Isle of Palms, SC

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exterior view of a hotel with a pool and a deck with boats

Shem Creek Inn

Mt. Pleasant, SC

Shem Creek Inn

Mt. Pleasant, SC

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a hotel building in front of the beach

Surfside Oceanfront Hotel

Surfside Beach, SC

Surfside Oceanfront Hotel

Surfside Beach, SC

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the lounge of the spectator with armchairs and a library

The Spectator Hotel

Charleston, SC

The Spectator Hotel

Charleston, SC

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a room with a table and chairs

Hotel Verdant

Racine, WI

Hotel Verdant

Racine, WI

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country style buildings

Wild Rice Retreat

Bayfield, WI

Wild Rice Retreat

Bayfield, WI

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view of the hotel entry

The Willows Hotel

Chicago, IL

The Willows Hotel

Chicago, IL

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